Archived News

Extended Hours Appointments For The Grays Primary Care Network (PCN) Available From 1st July 2019

As the current lead provider of GP services in the Grays PCN locality, College Health Ltd will be offering Extended Hours Appointments for registered patients of the following Grays GP practices:

Chafford Hundred Practice
Dr Yadava Practice
Milton Road Surgery
Oddfellows Hall and St Clements Health Centres
Thurrock Health Centre

Extended Hours Appointments will offered from 1st July 2019 and be available:

Monday to Friday Mornings from 7:30am to 8:00am
Monday to Friday Evenings from 6:30pm to 8:00pm
Saturdays from 10:00am to 1:00pm.

Appointments will be available with GPs, ANPs (Advanced Nurse Practitioners), Practice Nurses and Healthcare Assistants and will be delivered from -

Thurrock Health Centre,
55–57 High Street,
Grays,
RM17 6NB.

This is College Health's largest most centrally located surgery in the Grays PCN and has good modern facilities, good access and a friendly team.

To book an extended hours appointment and/or if you have any queries, please contact your surgery in the usual way either by telephone or in person.

Extended Hours Appointments can only be booked through your surgery and not directly at Thurrock Health Centre, unless you are a Thurrock Health Centre patient.

Measles Outbreak

Please be advised that there is currently an outbreak of measles in the locality. As such, we will need to take extra care/precaution in managing patients that may have symptoms of measles.

If you have any of the normal symptoms, please contact the surgery for an initial telephone consultation. If a face-to-face appointment is booked it may be set for a time of day when the surgery is less busy and, on arrival at the surgery, you may be asked to sit in a separate room/area of the surgery for the safety of the other patients in the waiting area.

Please do not be alarmed, this is to prevent further spreading of the disease.

Please visit the NHS.uk measles page for more information on the disease by clicking the link below –

https://www.nhs.uk/conditions/measles/

Thank you,

The Oddfellows Hall and St Clements Health Centre Team.

 

Thurrock Health Hubs

 

 

Can’t find the time to see a GP or nurse during normal surgery hours? Why not visit the Thurrock Health Hubs.

 

The health hubs are open every weekday evening from 7-9pm and on Saturday and Sunday mornings from 9am - 12pm. Each hub offers GP and nurse appointments except for the Fobbing Hub which provides Physiotherapy appointments five days a week.

 

If you would like to attend a health hub, you must book an appointment with your usual GP surgery, there is no drop-in service.

 

A GP and nurse are available at each of the hubs at the following times:

 

Date

Location

Opening hours

Week Days

Corringham
Grays
Purfleet – Mon/Wed/Fri
South Ockendon – Tues/Wed/Thurs
Tilbury

7pm to 9pm
7pm to 9pm
7pm to 9pm
7pm to 9pm

7pm to 9pm

Saturdays

Corringham
Grays
Purfleet
South Ockendon
Tilbury

9am to 12 noon
9am to 12 noon and 1pm to 4pm
9am to 12 noon and 1pm to 4pm
9am to 12 noon and 1pm to 4pm
9am to 12 noon

Sundays

Corringham
Grays
South Ockendon
Tilbury

9am to 12 noon
9am to 12 noon
9am to 12 noon
9am to 12 noon

 

The Health Hubs are located in:                                  

Corringham: Neera Medical Centre, Stanford-Le-Hope, SS17 0BY

Tilbury: Sai Medical Centre, 105 Calcutta Road, Tilbury, RM18 7QA

Grays: Thurrock Community Hospital, Long Lane, Grays, RM16 2PX

South Ockendon: Bluebells Surgery, Darenth Lane, South Ockendon, RM15 5LP

Purfleet: Purfleet Care Centre, Tank Hill Road, Purfleet, RM19 1SX

Fobbing (Head Office): Thurrock Health Hubs, 33 Fobbing Road, Corringham, Essex, SS17 9BG

 

For more information, visit the hubs’ page on the Thurrock CCG website: http://thurrockccg.nhs.uk/your-health/primary-care/thurrock-health-hubs

 

MOMO Statement Feb 2019

What is the Momo challenge?

Momo is social media account that can be found on Facebook, YouTube and Whatsapp. When a person interacts with the account, they begin to receive pictures of Momo, a terrifying image of a bug-eyed toothless woman. Momo responds almost immediately with threatening messages and violent images to the user. “She” says that she knows personal things about the user and uses fear and threats to challenge the user.
Momo starts with simple challenges like waking up at odd hours of the night or overcoming a fear; then the challenges take on a very sinister turn, such as asking you to post photos or videos of cutting your arms or legs, jumping off of a roof, or other dangerous and risky activities.
As the challenges intensify, the last thing Momo pressures you to do is to commit suicide. If the user fails to accept or pass any of the challenges, Momo sends even more threatening and violent images and texts until the user is coerced into doing the challenge. If none of these pressuring tactics work, Momo threatens to visit you in person, or while you’re sleeping and curse you. This can be terrifying to young kids and teens. Others have reported that when they called Momo for a challenge, they heard screams in the background or other creepy noises.

Why are kids choosing to do this Challenge?

There are many reasons; first and foremost the Momo challenge preys on the vulnerability of our kids. The kids most at risk are those who suffer from depression, anxiety and low self esteem. They may be targeted by other kids to interact with the Momo account as a form of cyberbullying and they do not possess the coping skills to deal with the pressure–both from the challenges and from the bullies.
This challenge is especially dangerous because of the immaturity of children and teens; their brains are still actively developing and going through immense changes. They are much more susceptible to peer pressure and feel an intense desire to keep up with their peers or prove themselves. Teenagers are often curious and can feel as if they are unstoppable; they will engage in risky behavior for attention, to gain popularity, and just for the “thrill of it”.

What can you do?

  • Talk to your kids about the Momo Challenge. Ask them if they know what it is. Have they heard of it? Have they tried it? If they don’t know about it, share the dangers associated with the challenge. Discuss a plan that includes what they can do if they receive a message with the Momo Challenge.

  • Check your child’s phone/ Ipod/computer regularly. The Momo challenge is not the first challenge to encourage kids to participate in dangerous activities (the Slenderman and the Bluewhale challenge are similar challenges that were popular several years ago), and it will not be the last. If your child or teen is engaging in the Momo Challenge, or any other similar challenge, they will probably not volunteer that information to you. Remember you are your child’s greatest protector and you have every right to know the apps your child is using and have every right to check their electronic devices.

  • Keep your relationship with your kids strong and solid. Spend time with them daily, allow them to talk with you about their interests, their friends and their fears. Keep the flow of communication open and consistent. Make sure they know and feel how much you love them.

 

Please click the link or picture below for an information poster from the National Online Safety website with more information on this subject - 

 

Momo Online Safety Guide For Parents

 

IF YOU HAVE ANY WORRIES OR CONCERNS PLEASE FEEL FREE TO CALL THE SURGERY

 

Brand New Drug & Alcohol Carers Support Group

Where and When...

Hardie Park Café
Stanford-le-Hope
SS17 0PB

Meetings held on the last Tuesday every month from 1800 to 2000

 

Please join us...

  • If someone you care for has a drug/alcohol dependency.

  • To gain awareness of the nature of addiction.

  • To learn how individual substances can impact on a persons physical/mental health, social/family life, work/relationships

  • To learn coping strategies.

  • To give and receive the support of peers.

 

This is a new group and members will determine how the group will develop going forward.

 

Hope to see you there.

 

A joint venture between Inclusion Vision (0300 303 1018) and Thurrock Carers Service (01375 659172)

 

Military Veterans - Priority Care

Are you a Military Veteran (Ex-Armed Forces)?

The UK Government has pledged to support Military Veterans with priority NHS care.

Who is defined as a veteran?

'A veteran is someone who has served in the armed forces for at least one day in the regular or reservist forces.'

There are around 4.5m veterans in the UK.

When servicemen and women leave the armed forces, their healthcare is the responsibility of the NHS.

All veterans are entitled to priority access to NHS hospital care for any condition as long as it's related to their service, regardless of whether or not they receive a war pension.

Veterans are encouraged to tell their GP about their veteran status in order to benefit from priority treatment if appropriate. Health related issues for veterans can manifest in a number of ways.

If you are a Military veteran, please let reception, your GP or nurse know so we can update your medical records.

 

January 2019 was Cervical Cancer Awareness Month

Ladies, is your smear test overdue? 1 in 4 women don't attend their smear test. Don’t fear the smear. They aren’t always easy, but they can save your life!

"Until recently, I thought it was just me anxious about smear tests - if anything the #SmearForSmear campaign this year reminded me - you're not alone, don't put it off"

Please be Proactive with your health. Speak to our reception team and book your smear now!

 

Extended Opening Hours



In response to patient feedback, College Health has been considering how we can provide patients more flexibility in access to GP Services and an increased number of available appointments.
In order to offer a wider choice across the week for our patients including ‘out of normal hours’ access, we will now be offering evening sessions from our central Grays location Monday to Friday every week.
We are pleased to advise that from Monday 1st October patients of Oddfellows Hall Health Centre and St Clements Health Centre will have access to appointments across the week not just in core hours 08:00 – 18:30 but up until 20:00 daily.

EVENING SURGERY
Thurrock Health Centre,
55–57 High Street, Grays, RM17 6NB
Monday - Friday
18:30 – 20:00

This is our largest most centrally located surgery in the Grays locality and has good modern facilities, good access and a friendly team.

To book an extended hours appointment and/or if you have any queries, please contact your surgery (Oddfellows Hall Health Centre or St Clements Health Centre) in the usual way either by telephone or in person. Extended Hours Appointments can only be booked through your surgery and not directly at Thurrock Health Centre.

 

 

Tuberculosis (TB)

If you have come into contact with anyone who has been diagnosed with TB and are worried that you might be infected you should not come into the surgery. 

 

If the contact was in the work place then you should ask your employer for clarification of the situation in the first instance. Your employer should have made contact with Public Health England who will normally arrange for someone to visit the workplace to undertake tests of co-workers of the infected person. 

 

If you are not satisfied with your employer’s response or the contact was outside of the workplace then you can either contact Public Health England direct on 0300 303 8537 or via email using the following email address EastofEnglandHPT@phe.go.uk, or you can book a telephone appointment with a GP or ANP to arrange a referral to the specialist TB clinic at Basildon Hospital.

 

SEPSIS IS A RARE BUT SERIOUS COMPLICATION OF AN INFECTION

If your child has any of these symptoms you should take immediate action:-

  • Looks mottled, bluish or pale
  • Is very lethargic or difficult to wake
  • Feels abnormally cold to touch
  • Is breathing very fast
  • Has a rash that does not fade when you press it
  • Has a fit or convulsion

Acting quickly could save your child's life.  If your child has any of these symptoms, dont be afraid to go to A&E immediately or call 999

For more information please click on the link below.

http://www.nhs.uk/sepsis

 

Closed for Training 2nd Tuesday pm each month

On the second Tuesday of the month all GP practices in Thurrock close at 13:00 for Time to Learn training workshops.

If you urgently need medical assistance between 13:00 and 18:30 please call 111. If not urgent please contact the surgery from 0800 the next morning.

If the medical emergency is life threatening call 999.

 

Get online for repeat prescriptions and appointments

Sign up for online services: repeat prescriptions, book or cancel an appointment, check your medical record. Download form or get one from reception. Bring in photo ID and proof of address.

 

Where to go for your healthcare...

... follow this link to find the best service when you need medical attention.


 

Patient Notice - Learning Disabilities Week – Fun For Health Event

 

When and Where…

Tuesday June 11 2019
Bennett Lodge Care Home
Chadwell St Mary

1.30pm – 4.00pm

 

Come and join in the celebrations which include –

 

  • Sports activities

  • Fun for all races

  • Big BBQ

  • Giant Bubbles

  • Make Your Own Healthy Smoothies

  • Face Painting

  • Mini Health Checks

 

Fancy being a doctor? Join in and get to check your support workers pulse and heart rate using real-life medical equipment!

Contact your GP practice TODAY to let us know you can come along and join the fun!

 


PATIENT NOTICE - HEALTH SERVICES AVAILABLE IN THURROCK OVER THE MAY BANK HOLIDAY

Please be advised that Oddfellows Hall and St Clements Health Centres will be closed on Bank Holiday Monday (27th May 2019).

For information on Health Services available in Thurrock over the Bank Holiday Weekend please click on the information poster below.

 


PATIENT NOTICE - HEALTH SERVICES AVAILABLE IN THURROCK OVER THE MAY BANK HOLIDAY

Please be advised that Oddfellows Hall Health Centre and St Clements Health Centre will be closed on Bank Holiday Monday (6th May 2019).

For information on Health Services available in Thurrock over the Bank Holiday Weekend please click on the information poster below.

 


Patient Notice - Our GP Services - CQC Inspection

The CQC have advised that they will be inspecting the Oddfellows Hall Health Centre and St Clements Health Centre on 01/05/2019 where they will be looking at the things that matter to all the people who use our services. CQC will be looking to ensure the quality and safety of services meet regulatory compliance. In addition CQC are keen to assess how our services are delivered and the quality of care to our patients in specific population groups including:

  • Older people
  • People with long-term conditions
  • Families, children and young people
  • Working age people (including those recently retired and students)
  • People whose circumstances make them vulnerable
  • People experiencing poor mental health (including people with dementia)

We would welcome your views on how we are doing - what works well and what doesn't and if you fall into one of the above patient groups please do contact us and give us your feedback. If you would welcome the opportunity to join our Patient Group or speak with a member of the CQC team on the day then please do let me know,

Thank you

Sharon Hogarth
CQC REGISTERED MANAGER

 

Patient Notice - Listening Event

We will be holding a listening event at Oddfellows Hall Health Centre on Monday 29th April.

All patients of Oddfellows Hall and St Clements Health Centres are invited to join us so that we can listen to your views.

We hope to see you there.

 

 

BLUE MONDAY IS ON IT’S WAY - Monday 21st January 2019

Here we are at the start of another brand New Year and for some, the January blues may be kicking in.

After the fun of the festive season and the initial excitement of entering 2019, the buzz is starting to wear off as we all head back to work, the weather isn't particularly uplifting and New Year's resolutions? Well, they may have already slipped.

But worry not as there could be a perfectly reasonable explanation if you are feeling less than chirpy on January 21.

The day has become known as Blue Monday and the 'most depressing day of the year'.

In 2005, British psychologist Dr Cliff Arnall came up with a formula to calculate why we feel a little blue on that one day, which generally falls on the third Monday of January every year.

 

The formula is:

[W+(D-d)]xTQ/MxNA.

Confused? Us to. But here's what it all means:

  • W = Weather
  • d = Debt
  • T = time since Christmas
  • Q = time since failing New Year's resolutions
  • M = low motivational levels
  • Na = low motivational levels

 

But now you know the day is approaching, why not flip it on its head and make it a positive Monday instead.

To help, the Samaritans are encouraging people to participate in Brew Monday and encourage people to talk.

The charity have been championing this for two years as a way of getting people together with their friends, family or colleagues over a brew whilst also raising vital funds for Samaritans.

So why don't you watch that film you have been desperate to see for months, finish the book that you have been telling yourself to read for ages, book the holiday you have been dreaming about or head out on a winter walk and banish those January blues.

 

If you have any worries regarding any of the above PLEASE ASK FOR HELP. Don't feel alone. There is help available.

 

Helplines and websites:

Samaritans (116 123) operates a 24-hour service available every day of the year. If you prefer to write down how you’re feeling, or if you’re worried about being overheard on the phone, you can email Samaritans at jo@samaritans.org


Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number won’t show up on your phone bill.


PAPYRUS (0800 068 41 41) is a voluntary organisation supporting teenagers and young adults who are feeling suicidal.


Depression Alliance is a charity for people with depression. It doesn’t have a helpline, but offers a wide range of useful resources and links to other relevant information. http://www.depressionalliance.org/


Students Against Depression is a website for students who are depressed, have a low mood or are having suicidal thoughts. Bullying UK is a website for both children and adults affected by bullying. http://studentsagainstdepression.org/


The Sanctuary (0300 003 7029) helps people who are struggling to cope - experiencing depression, anxiety, panic attacks or in crisis. You can call them between 8pm and 6am every night.


The WhatsUp? app is a great application it’s for home mental health wellbeing. It is free to download and more information can be found by clicking on the link below :

www.thewhatsupapp.com

 

Thurrock to benefit from its first primary care paramedic who will support GPs and care homes

S&F

A forward thinking GP provider in Thurrock has hired the borough's first primary care paramedic to support GP surgeries in the area.

Dr Pro Mallik, Medical Director, of College Health, has engaged Sue Finan, an experienced Emergency Care Practitioner (ECP), to support unscheduled patient care for patients in and around Grays, Tilbury and Corringham.

Dr Mallik hopes to embed this community practitioner service across all College Health surgeries.

Sue joins a small team of carefully selected, qualified and experienced  specialists as the new first port of call for all unplanned home visit and urgent care requests as well as essential support to the GPs looking after the care needs of patients in care homes in the area.

In addition to work out in the community, Sue also supports the GPs in surgeries including Oddfellows Hall Health Centre and the Commonwealth Health Centre, taking triage calls and assessing patient requirements for support from a medical professional in the surgery or a home visit.

She is able to update patient records from her mobile computer so that GPs can quickly see their patient’s treatment plan.

Sharon Hogarth, Area Manager for College Health who has employed Thurrock’s first paramedic, is really excited by the additional benefits having a Paramedic on the team can bring.

She said: “College Health is always looking for ways to innovate in primary care and improve experience and outcomes for Patients.

"Having an experienced Paramedic ECP on board is a real positive way in which we can help our housebound Patients and those too poorly to attend the surgery as well as help our GPs manage their workload.

"This in turn frees up more time for our GP’s to see those patients with more complex care needs both in Surgery and in the community.”

Specially trained paramedics like Sue are able to provide support to people in their own homes, and within care homes, providing much needed treatments, care, seeing to minor illness and injuries and becoming a trusted member of the community health team.

Sharon continued: “We hope that once people see the positive impact Sue has on the surgery and community, we can extend this to other GP Practices in the area, including across all Chadwell and Tilbury areas.

"We haven’t stopped there; we are also working with Anglia Ruskin University to offer paramedics in training a placement at one of our surgeries, so that they can get a feel for how primary care works.”

Speaking about her appointment Sue Finan said: “I’m delighted to be working here in Thurrock, the level of support from GPs and others in the primary care team have been amazing, I feel able to make recommendations for treatment to the GPs and nursing staff. 


New provider and name changes for Grays and Tilbury GP practices

St Clements Health Centre

NHS England is pleased to announce that College Health Limited has been identified as the preferred bidder to provide primary care services to registered patients of:

* The Shehadeh Medical Centre, Grays

* The Shehadeh Medical Centre, Tilbury

* St Clements Health Centre, Grays

Following a procurement process, led by NHS England Midlands and East (East) and supported by NHS Thurrock Clinical Commissioning Group, NHS England has awarded a three-year contract to College Health Limited for services at St Clements Health Centre and The Shehadeh Medical Centre in Grays. A separate, independent contract, also for three years has been awarded to College Health Limited for services at The Shehadeh Medical Centre in Tilbury. Both contracts have the option to extend the term for a further two years.

Earlier this year, a consultation with patients of the Shehadeh Medical Centres was carried out regarding changing the names of the two practices. This is because the practices were named after a GP who retired several years ago. The two most popular name suggestions amongst patients who took part in the consultation have been chosen. The new names for these surgeries are detailed below:

* The Shehadeh Medical Centre in Grays will now be called Oddfellows Hall Health Centre

* The Shehadeh Medical Centre in Tilbury will now be called The Commonwealth Health Centre

As part of the procurement process, NHS England had also invited bids to provide GP services at East Tilbury and Corringham Medical Practice. Unfortunately, on this occasion it was not possible to identify a preferred bidder. However, NHS England has agreed with the current provider, College Health Ltd, to extend the temporary arrangement whilst a longer term solution is sought. NHS England intends to re-procure services for patients of this practice and is not proposing to close the surgery.

All patients have been informed of these changes and have been advised to contact their GP surgery or Healthwatch Thurrock if they have any questions. Patients will have access to the same services as they currently do throughout any transition periods.

Acorns poster


College Health welcomes Patients of Acorns Surgery

We are aware that Acorns Surgery, Grays will be closing its doors for the final time on 8th September 2017 and that Patients will need to choose an alternative GP Surgery at which to register before 4th August 2017.

We understand and appreciate that many patients may feel uncertain and ill at ease by having to choose a new GP Surgery and may not be confident in the registration process and what happens next. College Health has considered this and how best we can help patients during this change and support those wishing to join us at Oddfellows Hall Health Centre. We have therefore put together a package of measures to ensure you get the right help and a place where you can feel safe about your health.

College Health and our staff at Oddfellows Hall Health Centre (formerly know as The Shehadeh Medical Centre) welcomes Acorns patients to come along and fill in a registration form.

All new patients should bring along the following documentation in order to register:

  • Proof of your address (e.g. bank statement, electric or phone bill)
  • Photo ID (Driving Licence or Passport)
  • NHS number - where possible
  • Patients are also being reminded that it is very important - to make sure everyone in the household is registered at a new GP Surgery including adults and children.

Those patients that do not live in the Grays area should visit the following website www.nhs.uk to seek practices in their own area. Alternatively they can contact our local Thurrock Healthwatch Team on 01375 389 883. Healthwatch are an organisation that supports people with healthcare issues.

We will be hosting New Patient registration sessions at Oddfellows Hall Health Centre (Shehadeh Medical Centre) in Dell road, Grays on the following dates.

  • Tuesday 18th   July 2017:         4pm    -   8pm
  • Tuesday 25th   July 2017:       10am    - 12pm
  • Tuesday 1st     August 2017:   10am   - 12pm
  • Thursday 17th August 2017:     4pm   -   8pm

The sessions will be supported by members of the Practice team who will assist patients in completing the new registration forms, checking ID and booking those people who require a New Patient Health check in for an appointment with the Nurse and for those patients that require a Medication Review we will ensure the opportunity to speak with a Pharmacist.

All we ask is that you bring a form of Photographic ID and have a contactable phone number.


Weekend appointments available at Thurrock Hubs

located in Tilbury and Grays - GP and nurse appointments are bookable only through your branch. Book for routine matters only please; it will help if you can let the receptionist know the reason for your visit as some matters are best dealt with by a GP at your usual branch.


 

Acorns Patients

Closure of Acorns Surgery – Allocation to New GP Surgery

NHS England wrote to Acorns Patients in June 2017 advising you of the closure of the Acorns Surgery on 8 September 2017. The letter advised you to register with a new practice by 4 August 2017.

If you have received a letter advising you that Oddfellows Hall Health Centre is your new surgery, then we can confirm you are now a registered patient.

The details of this Surgery is as above.

If you require to be seen by a GP or access other primary medical services please contact the above surgery by telephone.                                      

Please note that from 19 September 2017 as a patient registered with Oddfellows Hall Health Centre you will also be able to access services at St Clements Health Centre, London Road, West Thurrock, Essex RM20 4AR if you wish.

REPEAT MEDICATION

We may wish to see you before issuing any prescriptions.                                           

College Health Ltd would like to welcome you as a patient to Oddfellows Hall Health Centre.



 
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