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Archived News


Patient Notice - Learning Disabilities Week – Fun For Health Event


When and Where…

Tuesday June 11 2019
Bennett Lodge Care Home
Chadwell St Mary

1.30pm – 4.00pm


Come and join in the celebrations which include –


  • Sports activities

  • Fun for all races

  • Big BBQ

  • Giant Bubbles

  • Make Your Own Healthy Smoothies

  • Face Painting

  • Mini Health Checks


Fancy being a doctor? Join in and get to check your support workers pulse and heart rate using real-life medical equipment!

Contact your GP practice TODAY to let us know you can come along and join the fun!



Please be advised that Oddfellows Hall and St Clements Health Centres will be closed on Bank Holiday Monday (27th May 2019).

For information on Health Services available in Thurrock over the Bank Holiday Weekend please click on the information poster below.



Please be advised that Oddfellows Hall Health Centre and St Clements Health Centre will be closed on Bank Holiday Monday (6th May 2019).

For information on Health Services available in Thurrock over the Bank Holiday Weekend please click on the information poster below.


Patient Notice - Our GP Services - CQC Inspection

The CQC have advised that they will be inspecting the Oddfellows Hall Health Centre and St Clements Health Centre on 01/05/2019 where they will be looking at the things that matter to all the people who use our services. CQC will be looking to ensure the quality and safety of services meet regulatory compliance. In addition CQC are keen to assess how our services are delivered and the quality of care to our patients in specific population groups including:

  • Older people
  • People with long-term conditions
  • Families, children and young people
  • Working age people (including those recently retired and students)
  • People whose circumstances make them vulnerable
  • People experiencing poor mental health (including people with dementia)

We would welcome your views on how we are doing - what works well and what doesn't and if you fall into one of the above patient groups please do contact us and give us your feedback. If you would welcome the opportunity to join our Patient Group or speak with a member of the CQC team on the day then please do let me know,

Thank you

Sharon Hogarth


Patient Notice - Listening Event

We will be holding a listening event at Oddfellows Hall Health Centre on Monday 29th April.

All patients of Oddfellows Hall and St Clements Health Centres are invited to join us so that we can listen to your views.

We hope to see you there.



BLUE MONDAY IS ON IT’S WAY - Monday 21st January 2019

Here we are at the start of another brand New Year and for some, the January blues may be kicking in.

After the fun of the festive season and the initial excitement of entering 2019, the buzz is starting to wear off as we all head back to work, the weather isn't particularly uplifting and New Year's resolutions? Well, they may have already slipped.

But worry not as there could be a perfectly reasonable explanation if you are feeling less than chirpy on January 21.

The day has become known as Blue Monday and the 'most depressing day of the year'.

In 2005, British psychologist Dr Cliff Arnall came up with a formula to calculate why we feel a little blue on that one day, which generally falls on the third Monday of January every year.


The formula is:


Confused? Us to. But here's what it all means:

  • W = Weather
  • d = Debt
  • T = time since Christmas
  • Q = time since failing New Year's resolutions
  • M = low motivational levels
  • Na = low motivational levels


But now you know the day is approaching, why not flip it on its head and make it a positive Monday instead.

To help, the Samaritans are encouraging people to participate in Brew Monday and encourage people to talk.

The charity have been championing this for two years as a way of getting people together with their friends, family or colleagues over a brew whilst also raising vital funds for Samaritans.

So why don't you watch that film you have been desperate to see for months, finish the book that you have been telling yourself to read for ages, book the holiday you have been dreaming about or head out on a winter walk and banish those January blues.


If you have any worries regarding any of the above PLEASE ASK FOR HELP. Don't feel alone. There is help available.


Helplines and websites:

Samaritans (116 123) operates a 24-hour service available every day of the year. If you prefer to write down how you’re feeling, or if you’re worried about being overheard on the phone, you can email Samaritans at

Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number won’t show up on your phone bill.

PAPYRUS (0800 068 41 41) is a voluntary organisation supporting teenagers and young adults who are feeling suicidal.

Depression Alliance is a charity for people with depression. It doesn’t have a helpline, but offers a wide range of useful resources and links to other relevant information.

Students Against Depression is a website for students who are depressed, have a low mood or are having suicidal thoughts. Bullying UK is a website for both children and adults affected by bullying.

The Sanctuary (0300 003 7029) helps people who are struggling to cope - experiencing depression, anxiety, panic attacks or in crisis. You can call them between 8pm and 6am every night.

The WhatsUp? app is a great application it’s for home mental health wellbeing. It is free to download and more information can be found by clicking on the link below :


Thurrock to benefit from its first primary care paramedic who will support GPs and care homes


A forward thinking GP provider in Thurrock has hired the borough's first primary care paramedic to support GP surgeries in the area.

Dr Pro Mallik, Medical Director, of College Health, has engaged Sue Finan, an experienced Emergency Care Practitioner (ECP), to support unscheduled patient care for patients in and around Grays, Tilbury and Corringham.

Dr Mallik hopes to embed this community practitioner service across all College Health surgeries.

Sue joins a small team of carefully selected, qualified and experienced  specialists as the new first port of call for all unplanned home visit and urgent care requests as well as essential support to the GPs looking after the care needs of patients in care homes in the area.

In addition to work out in the community, Sue also supports the GPs in surgeries including Oddfellows Hall Health Centre and the Commonwealth Health Centre, taking triage calls and assessing patient requirements for support from a medical professional in the surgery or a home visit.

She is able to update patient records from her mobile computer so that GPs can quickly see their patient’s treatment plan.

Sharon Hogarth, Area Manager for College Health who has employed Thurrock’s first paramedic, is really excited by the additional benefits having a Paramedic on the team can bring.

She said: “College Health is always looking for ways to innovate in primary care and improve experience and outcomes for Patients.

"Having an experienced Paramedic ECP on board is a real positive way in which we can help our housebound Patients and those too poorly to attend the surgery as well as help our GPs manage their workload.

"This in turn frees up more time for our GP’s to see those patients with more complex care needs both in Surgery and in the community.”

Specially trained paramedics like Sue are able to provide support to people in their own homes, and within care homes, providing much needed treatments, care, seeing to minor illness and injuries and becoming a trusted member of the community health team.

Sharon continued: “We hope that once people see the positive impact Sue has on the surgery and community, we can extend this to other GP Practices in the area, including across all Chadwell and Tilbury areas.

"We haven’t stopped there; we are also working with Anglia Ruskin University to offer paramedics in training a placement at one of our surgeries, so that they can get a feel for how primary care works.”

Speaking about her appointment Sue Finan said: “I’m delighted to be working here in Thurrock, the level of support from GPs and others in the primary care team have been amazing, I feel able to make recommendations for treatment to the GPs and nursing staff. 

New provider and name changes for Grays and Tilbury GP practices

St Clements Health Centre

NHS England is pleased to announce that College Health Limited has been identified as the preferred bidder to provide primary care services to registered patients of:

* The Shehadeh Medical Centre, Grays

* The Shehadeh Medical Centre, Tilbury

* St Clements Health Centre, Grays

Following a procurement process, led by NHS England Midlands and East (East) and supported by NHS Thurrock Clinical Commissioning Group, NHS England has awarded a three-year contract to College Health Limited for services at St Clements Health Centre and The Shehadeh Medical Centre in Grays. A separate, independent contract, also for three years has been awarded to College Health Limited for services at The Shehadeh Medical Centre in Tilbury. Both contracts have the option to extend the term for a further two years.

Earlier this year, a consultation with patients of the Shehadeh Medical Centres was carried out regarding changing the names of the two practices. This is because the practices were named after a GP who retired several years ago. The two most popular name suggestions amongst patients who took part in the consultation have been chosen. The new names for these surgeries are detailed below:

* The Shehadeh Medical Centre in Grays will now be called Oddfellows Hall Health Centre

* The Shehadeh Medical Centre in Tilbury will now be called The Commonwealth Health Centre

As part of the procurement process, NHS England had also invited bids to provide GP services at East Tilbury and Corringham Medical Practice. Unfortunately, on this occasion it was not possible to identify a preferred bidder. However, NHS England has agreed with the current provider, College Health Ltd, to extend the temporary arrangement whilst a longer term solution is sought. NHS England intends to re-procure services for patients of this practice and is not proposing to close the surgery.

All patients have been informed of these changes and have been advised to contact their GP surgery or Healthwatch Thurrock if they have any questions. Patients will have access to the same services as they currently do throughout any transition periods.

Acorns poster

College Health welcomes Patients of Acorns Surgery

We are aware that Acorns Surgery, Grays will be closing its doors for the final time on 8th September 2017 and that Patients will need to choose an alternative GP Surgery at which to register before 4th August 2017.

We understand and appreciate that many patients may feel uncertain and ill at ease by having to choose a new GP Surgery and may not be confident in the registration process and what happens next. College Health has considered this and how best we can help patients during this change and support those wishing to join us at Oddfellows Hall Health Centre. We have therefore put together a package of measures to ensure you get the right help and a place where you can feel safe about your health.

College Health and our staff at Oddfellows Hall Health Centre (formerly know as The Shehadeh Medical Centre) welcomes Acorns patients to come along and fill in a registration form.

All new patients should bring along the following documentation in order to register:

  • Proof of your address (e.g. bank statement, electric or phone bill)
  • Photo ID (Driving Licence or Passport)
  • NHS number - where possible
  • Patients are also being reminded that it is very important - to make sure everyone in the household is registered at a new GP Surgery including adults and children.

Those patients that do not live in the Grays area should visit the following website to seek practices in their own area. Alternatively they can contact our local Thurrock Healthwatch Team on 01375 389 883. Healthwatch are an organisation that supports people with healthcare issues.

We will be hosting New Patient registration sessions at Oddfellows Hall Health Centre (Shehadeh Medical Centre) in Dell road, Grays on the following dates.

  • Tuesday 18th   July 2017:         4pm    -   8pm
  • Tuesday 25th   July 2017:       10am    - 12pm
  • Tuesday 1st     August 2017:   10am   - 12pm
  • Thursday 17th August 2017:     4pm   -   8pm

The sessions will be supported by members of the Practice team who will assist patients in completing the new registration forms, checking ID and booking those people who require a New Patient Health check in for an appointment with the Nurse and for those patients that require a Medication Review we will ensure the opportunity to speak with a Pharmacist.

All we ask is that you bring a form of Photographic ID and have a contactable phone number.

Weekend appointments available at Thurrock Hubs

located in Tilbury and Grays - GP and nurse appointments are bookable only through your branch. Book for routine matters only please; it will help if you can let the receptionist know the reason for your visit as some matters are best dealt with by a GP at your usual branch.


Acorns Patients

Closure of Acorns Surgery – Allocation to New GP Surgery

NHS England wrote to Acorns Patients in June 2017 advising you of the closure of the Acorns Surgery on 8 September 2017. The letter advised you to register with a new practice by 4 August 2017.

If you have received a letter advising you that Oddfellows Hall Health Centre is your new surgery, then we can confirm you are now a registered patient.

The details of this Surgery is as above.

If you require to be seen by a GP or access other primary medical services please contact the above surgery by telephone.                                      

Please note that from 19 September 2017 as a patient registered with Oddfellows Hall Health Centre you will also be able to access services at St Clements Health Centre, London Road, West Thurrock, Essex RM20 4AR if you wish.


We may wish to see you before issuing any prescriptions.                                           

College Health Ltd would like to welcome you as a patient to Oddfellows Hall Health Centre.

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